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Fitbit Reviews

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About Fitbit

Fitbit.com is a platform that offers a variety of products and services aimed at enhancing health and fitness. The product range includes Smartwatches, Trackers, Premium Accessories, and a Smart Scale. They also offer a Fitbit Premium Membership that unlocks additional guidance, workouts, sleep tools, and insights to help users reach their health and fitness goals.

The Fitbit App and Google Apps are integrated into their products, providing features like Daily Readiness Score, Health Metrics & SpO2, AFib Assessments, Stress Management, 24/7 Heart Rate, Sleep Tracking, Active Zone Minutes, and Fitbit Pay. These features are compatible with various devices, offering a comprehensive approach to health tracking.

In addition to individual users, Fitbit also provides solutions for Employers, Health Plans, Workforce Health, Health Systems, Researchers, Partners, and Healthcare Providers. This makes Fitbit a versatile platform for both personal and professional health management..

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Fitbit Customer Reviews (8)

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Judith Lilley
Judith Lilley
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Feb 13, 2023
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Martin Ziegler
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Feb 11, 2023
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Musa In 'T Veld
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Feb 11, 2023
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Whitney Self
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Feb 11, 2023
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Feb 10, 2023
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Feb 9, 2023
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Anke Fiedler
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Feb 9, 2023

Fitbit Customer’s Q&A

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Fitbit Features and Benefits

Fitbit offers a range of health and fitness tracking devices with various features. Here are some key features and benefits:

Key Features:

  • Track steps: Fitbit counts steps automatically.
  • Measure distance traveled: Fitbit devices use an accelerometer to track distance traveled; some models also have GPS for more accurate tracking.
  • Heart rate monitor: Measures the wearer’s heart rate.
  • Sleep tracking: Some models offer this feature.
  • Fitbit Premium: For a monthly fee, Fitbit Premium gives access to guided workouts and meditations, as well as advanced sleep and health tracking.

Benefits:

  • Comprehensive Health Tracking: Fitbit devices provide a holistic view of your health by tracking physical activity, sleep patterns, heart rate, and more.
  • Motivation to Move: The step tracking feature encourages users to be more active throughout the day.
  • Insight into Heart Health: The heart rate monitor can provide insights into overall heart health and stress levels.
  • Improved Sleep: The sleep tracking feature helps users understand their sleep patterns and work towards improving their sleep quality.
  • Personalized Guidance: Fitbit Premium provides personalized insights and guidance based on your activity levels, sleep, wellness, and more.

These features and benefits make Fitbit a popular choice for individuals looking to improve their health and fitness. Remember to consider your budget, the most important features, and how you plan to use the device.

About fitbit.com Prices and Cost?

Fitbit offers a variety of products including smartwatches, fitness trackers, smart scales, and more. The Fitbit Premium service costs $9.99 per month or $80 for a year’s membership. Here are some prices for Fitbit's products: The Fitbit Inspire 3 is priced at $99. The Fitbit Luxe was originally priced at $149, but it's now available for $99. The Fitbit Charge 6 was $159, but it's now available for $129. The Fitbit Versa 4 is priced at $199. The Fitbit Sense 2 was $299, but it's now available for $249. Please note that these prices are subject to change and may vary depending on the retailer. For the most accurate and up-to-date prices, please visit the official Fitbit website or authorized retailers.

About fitbit.com Payment Method?

Fitbit offers two main payment methods. The first is Fitbit Pay, a contactless payment technology that allows users to make secure payments by tapping their watch or tracker anywhere they see the contactless payment symbol. This feature is available on several Fitbit devices including Sense 2, Sense, Versa 4, Versa 3, Versa 2, Versa Special Edition, Ionic, Charge 3 Special Edition, Charge 4, Charge 5, and Charge 6. To use Fitbit Pay, users need to add their credit, debit, or transit card to their wallet in the Fitbit app. Fitbit Pay allows users to load multiple cards.

The second payment method is for subscriptions. Users can edit their payment information, including card number, expiration date, and CVC, for their subscriptions. Updates to payment information will be reflected on the next billing date. By updating this information, users understand that Fitbit's authorized reseller and merchant Digital River will automatically charge them on a recurring basis per their subscription selection. The Fitbit Terms of Service, including the Terms for Paid Services, apply.

Fitbit FAQs

FAQ

How To Open A Fitbit Account?

To open an account on Fitbit.com, follow these steps:

  1. Download and install the Fitbit app from the App Store or Google Play Store.
  2. Open the Fitbit app and tap on 'Join Fitbit'.
  3. Choose the Fitbit device you have or click on 'No Fitbit Yet' if you don't have one.
  4. Enter your account details, such as your name, email, and password. Agree to the terms and conditions.
  5. Enter your personal information, such as your birthday, height, weight, and sex. This will help the app track your activity accurately.
  6. Allow or deny the app to send you notifications.
  7. Verify your email address by clicking on the link sent by Fitbit. This will confirm your account and let you use the app fully.

Remember, a Google account is required to get started with Fitbit. If you don't have a Google Account, tap 'Create account' and follow the on-screen instructions to create an account and connect (or "pair") your Fitbit device to your phone. Once your account is set up, you can start using Fitbit to track your health and fitness goals. Enjoy your journey to better health with Fitbit!

FAQ

Fitbit Alternatives

Here are some of the top alternatives to Fitbit:

  1. Any modern Apple Watch (Apple Watch SE 2, Apple Watch Series 8, and Apple Watch Ultra) - Offers all-day activity and sleep tracking, heart rate monitoring with irregular rhythm notifications, cycle tracking, built-in GPS and water resistance.
  2. Samsung Galaxy Watch 5 - A robust health and fitness tracking device.
  3. Garmin Forerunner 265 - Known for its accurate GPS tracking and heart rate sensors.
  4. Amazfit Band 7 - A popular choice for fitness enthusiasts.
  5. Oura Ring - A unique fitness tracker worn on the finger.
  6. Garmin Venu 3 - Offers smart features and a robust fitness tracking suite.
  7. Apple Watch Series 9 - Known for its unparalleled app support, seamless iPhone integration, and tough build.
  8. Samsung Galaxy Watch 6 series - A strong choice for Samsung phone users.
  9. Garmin Venu Sq 2 - Has a smartwatch form factor but a feature set similar to that of Fitbit’s top tracker.
  10. Xiaomi Mi Band 8 - Offers a cheap price point and solid fitness tracking.

These alternatives offer a variety of features and price points, making them suitable for different needs and budgets.

FAQ

How can I check my heart rate with my Fitbit device?

Customers can follow Fitbit detailed instruction at help.fitbit.com
FAQ

What is the return policy for Fitbit?

Fitbit offers a 30-day return policy for all products to ensure customer 100% satisfaction.
FAQ

What forms of payment does Fitbit accept?

Fitbit accepts all major credit cards, including Visa, Mastercard, and American Express. They also accept PayPal and Klarna as forms of payment.
FAQ

How can I contact Fitbit support?

You can contact Fitbit customer service via multi ways including email, direct chat or call at: myhelp.fitbit.com/s/support
FAQ

How does Fitbit Premium Membership work?

Fitbit Premium Membership is a paid service designed to enhance the Fitbit experience. It offers a variety of features such as workouts led by Fitbit’s expert trainers, a personalized Daily Readiness Score, and workout recommendations matched to the level of intensity or recovery your body’s craving. The membership also includes access to a library of energizing workouts and features that help improve sleep patterns.

The membership can be started directly in the mobile app. When setting up the device, there will be a prompt to start the Fitbit Premium subscription. It can also be started from the Fitbit app by tapping on the profile icon in the top right corner, navigating to ‘Account settings’ and selecting ‘Get Fitbit Premium’.

The cost of Fitbit Premium is around $10/month or $80 if signing up for a year’s membership. There is also a 90-day trial currently available. The membership gives access to guided workouts and meditations, as well as advanced sleep and health tracking. It provides detailed breakdowns of sleep habits and stress levels along with deep insights into other health metrics.

In addition to these, Fitbit Premium includes Real Time Metrics like heart rate, calories burned and Active Zone Minutes when viewing workout videos in the mobile app or casting on TV. It also offers a Sleep Score & Sleep Details for a detailed look at sleep patterns, a Stress Management Score & details for managing stress, and a full library of mindfulness sessions.

Please note that the features and cost of Fitbit Premium Membership may vary and it's always a good idea to check the latest information from the official Fitbit website or app.

FAQ

Can I use Google Assistant with my Fitbit device?

Yes, Google Assistant can be used with certain Fitbit devices. Specifically, the Fitbit Versa 3 and Fitbit Sense smartwatches currently support Google Assistant. These devices have the necessary software support and a microphone to make it work. However, this feature is not available for the Charge 4 or the Inspire series fitness trackers. To set up Google Assistant on a Fitbit, one needs to open the Fitbit app on the phone that's paired to the smartwatch, tap on the profile avatar, then tap on the paired Fitbit device. After that, tap on Voice Assistant and select Google Assistant. The microphone will only turn on and be activated when it's in use. Most responses will not be read out but are displayed on screen. For some queries, like news briefings, it will relay those messages via voice from your phone.

FAQ

Can I use my phone with a Fitbit device?

Yes, a Fitbit device can be used with a phone. To get the most out of a Fitbit, it's recommended to use the Fitbit app, which is compatible with both iOS and Android devices. The Fitbit should pair automatically with the phone multiple times throughout the day and every time the app is opened. However, there are times when a manual sync might be needed. This could be to turn on a silent alarm (on older trackers), update the time and date settings, or to meet a Fitbit Challenge deadline before it ends. Fitbit has a list of all compatible phones for its devices. If the Fitbit device has been paired with the Android app, the title of this article is largely redundant. For the first time setup, sign in to the app with either the Fitbit ID or Google Account, make sure the tracker is switched on and Bluetooth is enabled on both the device itself and the phone. If doing this for the first time, a notification will appear asking to confirm pairing. The simplest and quickest way to sync is to simply tap and hold while on the app homescreen, pull down and then release. Doing so will display a small progress bar at the top of the app showing the device syncing. Alternatively, tap the profile picture in the top left-hand corner of the screen to be taken to the Account menu. There, a Sync Now option will force a manual sync with the device. If there's no smartphone, the Fitbit device can be paired with a Fitbit account using a compatible computer or tablet..

FAQ

What is Fitbit Premium?

Fitbit Premium is a paid subscription service that uses data from your Fitbit device to deliver personalized guidance to help you achieve your health and fitness goals. It offers a variety of features such as workouts led by Fitbit’s expert trainers, a personalized Daily Readiness Score, and mindfulness sessions. The service also provides a deeper understanding of your sleep patterns and offers features to help improve your rest. Fitbit Premium includes activity tracking, heart rate and Active Zone Minutes tracking, real-time metrics, and a wellness report. It is designed to take your fitness to the next level with a full library of workouts and partner brands. The cost of Fitbit Premium is $9.99/£7.99 per month, or $80/£79.99 if you sign up for a year’s membership. A free trial is also available for new users..

FAQ

How does the Fitbit work?

Fitbit is a fitness technology brand, now owned and operated by Google. The most popular devices are activity trackers, worn on the wrist like any regular watch. A Fitbit will automatically track your daily activity - such as your step count, a prediction of calories burned, and heart rate - and you can record specific exercises - such as walking, running, or swimming - to get sport-specific insights. To use the Fitbit device, you need to download the Fitbit app. Once synced up, the data from the Fitbit will transfer over to the app and you can view more of your recorded health data - including insights into your sleep and stress habits - here. For an additional monthly fee, you can sign up for Fitbit Premium. This offers even more insights into your health and wellbeing by delving further into your sleep patterns, stress levels, and overall fatigue to offer new data and recommendations. The premium level also offers users nutritional information and on-phone workout videos via some of the best workout apps like Les Mills. There are several different Fitbit types you can choose from. Some are rectangular and smaller and focus on exercise and sleep tracking above all else. Others are more like smartwatches, being larger and more square in shape. They offer more or less the same features these days - it's all about appearances. However, Fitbit is just one brand in the market of fitness trackers. All Fitbit trackers and watches use a 3-axis accelerometer to track your motions, using algorithms designed to look for specific movement patterns. Some devices also include an altimeter to detect whether you are moving up or down the stairs. Fitbit devices use the formula (Steps x Stride Length = Distance Traveled) to calculate distance. Your stride length is determined by your height and other factors.

FAQ

About fitbit.com Popular Products and Services?

Fitbit.com offers a variety of products and services. The popular products include Fitbit Charge 6, Google Pixel Watch 2 4G LTE + Bluetooth / Wi-Fi, Fitbit Versa 4, Fitbit Luxe, Fitbit Sense 2, and Fitbit Inspire 3. These products are designed to help users reach their health and fitness goals by tracking their activity, exercise, sleep, weight, and more.

In addition to the physical products, Fitbit also provides services such as the Fitbit App, Google Apps, Daily Readiness Score, Health Metrics & SpO2, AFib Assessments, and Stress Management. These services are designed to keep users close to their goals, boost their motivation, and show their progress on their health and fitness journey.

Moreover, Fitbit offers a full library of workouts led by Fitbit’s expert trainers. Users can use their Daily Readiness Score to optimize their routine. Fitbit also powers population health programs with Fitbit Care. It's worth noting that Fitbit is now part of Google.

FAQ

What is the price of Fitbit Charge 6?

The Fitbit Charge 6 is priced at $159.95. This price includes a six-month Fitbit Premium membership. Please note that prices may vary depending on the region and the seller.

FAQ

What is Fitbit Pay?

Fitbit Pay is a contactless payment service that allows you to make payments using your Fitbit smartwatch or fitness tracker. This service enables you to pay at authorized payment stations. The device uses Near-Field Communication (NFC) to allow you to pay at supported terminals. Fitbit Pay works with most leading transit systems, banks, and credit unions across the globe. Setup is simple—just add your credit, debit, or transit card to your wallet in the Fitbit app and you're ready. Fitbit Pay is available on several Fitbit devices including Sense 2, Sense, Versa 4, Versa 3, Versa 2, Versa Special Edition, Ionic, Charge 3 Special Edition, Charge 4, Charge 5, and Charge 6. It lets you access your credit, debit, and transit cards anywhere, all from your smartwatch or fitness tracker and without your wallet to enable contactless payments..

FAQ

Which devices support Fitbit Pay?

The devices that support Fitbit Pay include Sense 2, Sense, Versa 4, Versa 3, Versa 2, Versa Special Edition, Ionic, Charge 3 Special Edition, Charge 4, Charge 5, and Charge 6. These devices are equipped with NFC technology, which is essential for enabling contactless payments. Fitbit Pay lets you load multiple cards and works anywhere you see the contactless payment symbol. It also works with most leading transit systems, banks, and credit unions across the globe. To make a secure payment, just tap your watch or tracker anywhere you see the contactless payment symbol. No phone or wallet is necessary..

FAQ

How do I add a card to my wallet in the Fitbit app?

To add a card to your wallet in the Fitbit app, follow these steps:

  1. Download the Fitbit App from the App Store or Google Play Store onto your smartphone.
  2. Create a Fitbit account if you haven't done so already.
  3. From the Today tab in the Fitbit app, tap the devices icon.
  4. Tap the Google Wallet tile.
  5. Follow the on-screen instructions to add a payment card. You may need to input your card details manually or scan your card with your phone’s camera.
  6. Add your card’s 3-digit security code.
  7. In some cases, your bank might require additional verification. If you're adding a card for the first time, you might be prompted to set a 4-digit PIN code for your tracker. Note that you also need passcode protection enabled for your phone.
  8. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven't already done so) to complete the setup.

Now, you can make purchases using your Fitbit device at any store that accepts contactless payments. For added security, you must wear your Fitbit on your wrist to use contactless payments. If you want to change your default card, you can do so from the Google Wallet tile in the Fitbit app.

FAQ

fitbit.com Return Policy?

Fitbit.com has a 45-day return policy. If unsatisfied with a purchase, a full refund is available if the item is returned within 45 days of shipment. The device and all purchased accessories must be returned in good condition and original packaging. A return authorization number is required. Shipping and handling charges, gift wrap fees, and taxes paid are not refundable.

For shipping, orders ship after they finish processing. Processing times for new orders are 1 business day after placing the order, and for replacement orders, it's up to 5 business days after receiving the original device. Delivery time is based on location and the shipping type chosen. If an item is on backorder, an estimated ship date is provided when placing the order. If a Fitbit device is pre-ordered, the credit card is charged when the device is shipped. Some shipping areas may require additional transit time for delivery..

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